About - Community Services Institute

Accepted Insurances

BCBS MA Provider Claims (3000)
BCBS Medex
BCBS Medicare C/Advantage
BeHealthyPartnership/MBHPp
Berkshire Fallon Health Collaborative
Childrens Medical Security (2049)
Commonwealth Care Alliance(2080)
Community Care Cooperative (C3)/MBHP
Elder Care Service Plan (2062)
EverCare
Fallon 365 Care
Fallon Community Health Plan
Fallon Helaht-Atrius Health Care Collaborative
Harvard Pilgrim HealthCARE (3040)
Health New England (2051)
Health Plan INC. (2044)
HNE-Medicare Part C
Mass General Brigham HOM
Mass General Brigham PPO
Mass General -Medicaid
MBHP
Medicaid (4000)
Mecicare B (1000)
Private Pay (8000)
Optum VACCN
Steward Health Choice/MBHP
Tufts Health Plan PPO (2053)
Tufts Health Together
Tufts Health Together with Cambridge Health Alliance
Tufts Health Together with Umass Memorial Health
Tufts Health Unify
Tufts HMO (Commercial)
Tufts-ConnectorCare
UMR
United Healthcare (2036)
United Healthcare Student Resources
United Healthcare Medicare C/Advantage Plan
WellSense BILH Performance Network ACO
WellSense Boston Childrens ACO
WellSense Care Alliance
Wellsense Community Alliance
WellsenseE Essential - MCO PLAN
Wellsense Health Plan in Partnership
Wellsense Mercy Alliance
Wellsense Senior Care Options
Wellsense Signature Alliance
Wellsensee Southcoast Alliance
Wellsense-ConnectorCare
Unicare GIC 80314

James S. Sacco, Ed. D.

President, Clinic Administrator, Psychologist

As the President and Clinic Administrator of CSI, Dr. James Sacco oversees all aspects of care at the clinic. Dr. Sacco has three decades of experience evaluating and consulting on very difficult cases referred by Department of Children and Families, courts and schools. He has testified as an expert in psychology many times in the past ten years. He is a specialist in learning disabilities and the assessment of risk and trauma. Dr. Sacco began his career as a classroom teacher and advanced into the role of School Administrator. He is a distinguished clinician with 20 years clinical experience, and a member of the American Psychological Association.

Frank C. Sacco, Jr., Psy.D.

Director of Forensic Assessment

Dr. Frank C. Sacco, Jr. is a licensed clinical psychologist and the Director of Forensic Assessment at Community Services Institute in Boston, MA. He graduated with his doctorate in Clinical Psychology from William James College (WJC) in Boston, MA. At WJC, Dr. Sacco’s emphasis was in Global Mental Health, and over the years, he developed and implemented programs in countries such as Jamaica, Haiti, and China. For his doctoral research, Dr. Sacco developed an assessment protocol and intervention program for youth struggling with problematic gaming. Dr. Sacco is an experienced community mental health worker with over 10 years’ of experience in delivering services such as home-based psychotherapy, parenting evaluations, psychological assessments, and therapeutic mentoring. He has extensive experience in treating complex trauma and reaching alienated youth. Dr. Sacco’s clinical expertise influenced his authorship and position as an Associate Editor in the International Journal for Applied Psychoanalytic Studies. His most recent work can be found is a chapter in the book: Contemporary Psychodynamic Psychotherapy: Evolving Clinical Practice (2019). Currently, Dr. Sacco's passion project is bringing his Therapeutic Gaming model and group therapy program to families and clinicians.

Susan Rogers Psy.D, LMHC, Psychologist

Director of Outreach Services (Springfield Office) & Director of Doctoral Psychology Intern Program

Dr. Rogers received her doctorate in psychology from Antioch University of New England in 2008. She was one of 2 in CSI’s 1st class of Doctoral Interns in 2007. She continued on to complete her Post-Doctoral hours as an Outreach Psychotherapist. Dr. Rogers then continued as a Clinical Trainer for the Outreach Therapy Program in CSI’s Springfield clinic and went on to develop her skills in Clinical Supervision.

Dr. Rogers has a particular passion and dedication to the clientele who are served by CSI’s staff. Her background offers a unique long-term perspective to help clinicians to be effective working with a population working to overcome multiple challenges.

Her current positions are Director of Outreach Services for the Springfield clinic, Director of the Pre Masters Internship Program and Director of the Doctoral Internship Program for Psychology, Clinical Supervisor and carries a caseload of outreach clients.

Dr. Rogers is also a certified play therapist.

Mary Ledoux, Psy.D, LMHC

Vice President of Clinical Services

Dr. Ledoux received her doctorate in psychology from Antioch University of New England in 2008. She was one of 2 in CSI’s 1st class of Doctoral Interns in 2007. She continued on to complete her Post-Doctoral hours as an Outreach Psychotherapist. Dr. Ledoux then continued as a Clinical Trainer for the Outreach Therapy Program in CSI’s Springfield clinic and went on to develop her skills in Clinical Supervision.

In her current position of Director of Clinical Services of CSI’s Boston location Dr. Ledoux oversees the Pre-Masters Psychology Internship, Pre-Doctoral Practicum students, Management of the Psych Department and is the Director of the CBHI Program for CSI, Boston. She is also certified in HIPAA & Medical Record Compliance and services as Community Services HIPAA Compliance Officer.

She has recently finished her studies in play therapy applying her passion and dedication to therapy and children as a Certified Play Therapist.

Cristen Sacco Dion

Director of Social Work Intern Program

Cristen Sacco Dion is a Licensed Independent Clinical Social Worker with over ten years of experience working at Community Services Institute in Springfield, Mass. Sacco Dion provides psychotherapy to children and their families that are considered at-risk with a history of trauma, mental health diagnoses, and social services involvement. Her roles within the company include serving as the Director of the Pre-Masters Social Work Internship Program, working as a clinical supervisor, and as an outpatient clinician. Sacco Dion earned a Bachelor of Science in 2007 from the College of Our Lady of the Elms, and as of 2010, she holds a Master of Social Work degree from Springfield College’s School of Social Work and Behavioral Sciences.

Nathaniel Pike, MSW, LICSW

Program Director, Therapeutic Mentoring

Nate came to CSI in 2004 after earning an MSW from the University of Connecticut. Starting out as an Outreach Clinician Nate eventually earned his LICSW and became a Clinical Supervisor after for CSI's CBHI Therapeutic Mentoring program where he helped to grow the staff of TM's. In 2020 Nate was promoted to Director of CBHI for CSI.

Yomaira Lopez-Cruz, Ph.D.

Internship Training Director

Dr. Yomaira López Cruz has a Ph.D. in Clinical Psychology from Albizu University in San Juan, Puerto Rico. Dr. López Cruz joined CSI in 2018 to obtain specialty training in psychological assessments. She expanded her role at CSI working as an individual psychotherapist, providing services in English and Spanish. In 2020, she became part of the training program, serving as a supervisor and didactic trainer for interns and practicum students. In 2021, she took the role of Coordinator of the Psychological Testing Department. She has now taken on the role of Training Director with the doctoral internship program.

In September 2019, she participated in the 4-day neurofeedback training hosted by EEGER and has incorporated this knowledge into her clinical practice. She has previous experience working in nursing homes providing individual psychotherapy, family interventions, and screenings for dementia and other neurocognitive disorders. Additionally, she worked in school settings providing individual psychotherapy and psychoeducational workshops for teachers and parents. Her clinical and research interests include grief, developmental trauma, neurocognitive disorders, and the interaction between behavior and technology. Dr. López Cruz is also an adjunct professor at Springfield College.